One of the primary reasons businesses choose to work with resellers rather than purchasing directly from the manufacturer is the personalized support and expertise they offer. Resellers have a deep understanding of SolidWorks and can provide post-sales support to help users with any technical issues or challenges they may face. Whether it’s troubleshooting problems, answering questions, or offering advice on best practices, resellers ensure that clients have a smooth experience with the software. They often have dedicated support teams that are available to assist with issues promptly.
Training is another key service offered by SolidWorks resellers. While SolidWorks is a powerful tool, it can be complex for new users. Resellers offer training programs that help users become proficient with the software. This training can range from basic introductory courses to advanced techniques for experienced users. Many resellers offer both in-person and online training sessions, allowing users to choose the format that best suits their learning style and schedule. The goal is to ensure that users understand how to fully utilize the software's capabilities and improve their productivity.